Return & Exchange

    We Offer 30 Days Money Back Guarnatee.
    • We will gladly accept any unworn, unwashed merchandise with original tags within 30 Days of purchase for a refund or an exchange.
    • Please return goods with a copy of the invoice and mention the reason for returning the items.
    • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
    • Refund requests will be processed within 7 working days after receiving the return products.
    • All returns should be sent to Address: Bur Dubai, Al-Kabeer Near to Al-Rahfa Police Station, Dubai.
    • For further queries about exchanges and returns, please contact us at 
      help.imaginewear@gmail.com

    1. Repack Merchandise

    Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

    2. Ship to

    Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

    Consumer Returns Department
    Address: Bur Dubai, Al-Kabeer Near to Al-Rahfa Police Station, Dubai.
    Telephone Support : +971564835248 ( 9:00 AM to 5:00 PM  Monday - Saturday )